Working with Culture
The Way the Job Gets Done in Public Programs

 

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Working with Culture
The Way the Job Gets Done in Public Programs

by Anne M. Khademian (Author)

 

Paperback

ISBN: 9781568026879

 

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In their quest to improve government performance, managers must overcome a multitude of problems, from entrenched procedures and employee concerns to citizen complaints and political pressure for results. This title shows that cultural roots not only determine the way work is performed, but also dictate the ultimate success of reform efforts.


In their quest to improve government performance, managers must overcome a multitude of problems, from entrenched procedures and employee concerns to citizen complaints and political pressure for results. A key to fostering successful reform is a thorough understanding and management of a program's culture. Drawing on a wealth of detailed examples from federal, state, and local agencies, Anne Khademian shows that cultural roots not only determine the way work is performed, but also dictate the ultimate success of reform efforts.


 

ISBN 1568026870
ISBN13 9781568026879
Publisher CQ Press
Format Paperback
Publication date 01/03/2002
Pages 162
Weight (grammes) 237
Published in United States
Height (mm) 234
Width (mm) 156