Attempting to answer many of the questions that occur daily while carrying out psychotherapy, this book offers advice to help in awkward situations. It ranges from unmechanised greetings and rejection sensitive goodbyes to patients attempts to waylay or disrupt their treatment.

In The Handbook of Problem-Oriented Psychotherapy, authors A. H. Chapman and Miriam Chapman-Santana are as much interested in the problems of the therapist as in the problems of the patient, in the context of the therapeutic hour. Their emphasis is on what is actually happening: they script the therapist-patient dialogue, illustrating right and wrong approaches to questions that surface in daily practice. Derived from years of experience, their guidance will go a long way toward resolving the therapist's uncertainty about what to do with a particular patient in the immediacy of the moment, and also toward making possible the "finding out" and "sharing with" that they define as key to the therapist's role in a constructive process.