The 12 Principles of Manufacturing Excellence
A Leader's Guide to Achieving and Sustaining Excellence

Emphasizing the importance of using Lean and Six Sigma tools to improve your business, the book: Integrates strategy and leadership development Paves a path for culture change--Operator-Led Process Control (OLPC)--that prepares hourly employees to take control of their processes and prepares management to enable them to do it Details an audit process for tracking progress and ensuring sustainability Includes a CD with color versions of the images in the book as well as a sample Manufacturing Excellence Audit, a sample Communications Plan, and a sample Training Plan that can all be easily customized for the reader's use This resource-rich book will allow you to spell out leadership expectations and provide your employees and associates with a clear understanding of their individual roles. Helping you keep everyone in your organization focused during the quest towards sustainable manufacturing excellence, the accompanying CD supplies the tools you and your team will need to pursue it with passion, confidence, and urgency. Listen to what Larry Fast has to say about his new book, The 12 Principles of Manufacturing Excellence. Part One -- Part Two

THE 12 PRINCIPLES OF MANUFACTURING EXCELLENCE
The Manufacturing Excellence Strategy
The Next Epiphany
The Origin of the 12 Manufacturing Principles
The Manufacturing Excellence Strategy
Common Metrics
The Manufacturing Excellence Audit (MEA)
Manufacturing Principle 1: Safety
The Plant Champion for Principle 1
Stage Summary (Stages 1-4)
Manufacturing Principle 2: Good Housekeeping and Organization
Sort
Set in Order
Standardize
Shine
Sustain
Stage Summary (Stages 1-4)
Manufacturing Principle 3: Authorized Formal Systems Stage Summary (Stages 1-4)
Manufacturing Principle 4: Preventive and Predictive Maintenance Stage Summary (Stages 1-4)
Manufacturing Principle 5: Process Capability Short-Term Actions Longer-Term Actions Stage Summary (Stages 1-4)
Manufacturing Principle 6: Product Quality Quality Systems Expertise Standard Work Stage Summary (Stages 1-4)
Manufacturing Principle 7: Delivery Performance Stage Summary (Stages1-4)
Manufacturing Principle 8: Visual Management Stage Summary (Stages 1-4)
Manufacturing Principle 9: Continuous Improvement Stage Summary (Stages 1-4)
Manufacturing Principle 10: Communication Stage Summary (Stages 1-4)
Manufacturing Principle 11: Training Stage Summary (Stages 1-4)
Manufacturing Principle 12: Operator-Led Process Control Principle 1: Safety Principle 2: Housekeeping Principle 3: Manufacturing Systems Principle 4: Preventive Maintenance Principle 5: Process Capability Principle 6: Product Quality Principle 7: Delivery Performance Principle 8: Visual Management Principle 9: Productivity Principle 10: Communications Principle 11: Training Principle 12: Operator-Led Process Control Stage Summary (Stages 1 -4)
LEADING MANUFACTURING EXCELLENCE
The Plant Manager's Role Other Things Good Plant Managers Expect Anticipation Initiative Timely Communications Feed Your Own Monkeys Develop Your Own Organization Properly Administer Company Policies Make the Numbers
The Manufacturing Manager's Role Key Relationships with Peer Group
The Materials Manager's Role Production Control Office (PCO) Purchasing or Sourcing Formal Systems Zealot Lean Zealot
The Process Engineering Manager's Role The Engineering Staff Capital Appropriations Systems Infrastructure Process Engineering--A Key Team Member
The Maintenance Manager's Role Preventive Maintenance The Rolling 3-Year Facility Maintenance Plan Maintenance Staffing
The Quality Manager's Role Technical Expert on Quality Improvement Tools Lead the Change from Firefighting to Fire Prevention The Customer Advocate on Product Quality
The Human Resource Manager's Role The Hourly Associate's Voice Service-Oriented Staff of Experts Plant Manager's Confidant Policy Administration Environmental Health and Safety Culture Change Zealot
The Finance Manager's Role Establishing Rapport The Finance Manager's Role with the Other Plant Staff Managers Keeper of the Metrics Capital Investment Watchdog Systems Integrity Zealot Shop Floor Visibility
Sustaining Manufacturing Excellence The Rest of the Story
Appendices: Appendix A: The 12 Principles of Manufacturing Excellence Appendix C: Manufacturing Excellence Reading List, 1986--2010 Appendix D: Formulas for Selected Metrics
Index
Appendices on the accompanying CD: Appendix B: Manufacturing Excellence Audit Appendix E: Example of a Communications Plan Calendar
Appendix F: Example of a Training Plan