Demonstrate how information and communications technology (ICT) affects the shape and form of real estate in towns and cities, with other forces in the economy. This book examines how ICT and organisational change, combined with social, political and economic factors, affects real estate space demand.

This book: examines how ICT and organisational change, combined with social, political and economic factors, affects real estate space demand; analyses how real estate strategies are changing to reflect these trends; shows how technology affects the geography and space of real estate and infrastructure in our towns and cities; and, investigates future urban shape and form.

The Authors Foreword by Paul McNamara, Prudential Property Investment Managers Preface Table of Responsibilities Introduction1.1 Background1.2 Aim and objectives1.3 Definitions1.4 Technological change
alternative perspectives1.5 Summary
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an overview1.6 An integrative socio-technical framework for ICT and real estate1.7 Examples of the socio-technical approach1.8 Key themes of the bookSection 1 Context and Framework2. The Social, Economics and Political Context of ICT Transformation2.1 Introduction2.2 Understanding the role of technological change in society2.3 Towards an information society and the new economy2.4 The role of knowledge and innovation in policy2.5 Information society policy development in the UK2.6 Measuring the information society2.7 Implications of the development of an information society 2.8 Summary3.Technological Change: Diffusion and Adoption of ICT by Consumers, Businesses and Governments3.1 Introduction3.2 Technology diffusion3.3 Implications of ICT diffusion for consumers, businesses and government3.4 Internet-driven activities: eBusiness, eCommerce and eWork3.5 Some implications of ICT adoption for real estate3.6 Summary4. Business Process and Organisational Change4.1 Introduction4.2 Understanding corporate change4.3 ICT and the design of organisations4.4 Generic business processes4.5 Procurement4.6 Operational management4.7 Marketing4.8 Customer relationship management4.9 Accounting4.10 Recruitment4.11 Stock management4.12 Financial management4.13 Mapping processes to property4.14 Summary5. The New Economy and Real Estate5.1 Introduction5.2 What is the new economy5.3 The evidence for a new economy5.4 The role of real estate in the new economy5.5 SummarySection 2 Real Estate Spaces and the Impact of ICT6. Real Estate Spaces6.1 Introduction6.2 The paradox of location in the new economy6.3 Physical form and virtual reality6.4 Transactions in space6.5 Personal space6.6 Private space6.7 Summary7. Real Estate Use and ICT7.1 Introduction7.2 Sales7.3 Processing7.4 Manufacturing7.5 Storage7.6 Leisure and living7.7 Summary8. Real Estate Service Providers and ICT8.1 Introduction8.2 The changing context of real estate investment8.3 The owner's manager8.4 The occupier's manager8.5 Appraisers8.6 Brokers8.7 SummarySection 3 The Future9. New directions and Policy Implications: The Future of Real Estate in the New Economy9.1 Introduction9.2 The socio-technical framework9.3 Summary9.4 New types of real estate9.5 Implications of ICT transformation for existing real estate9.6 Policy issues9.7 Future visions9.8 Is there still a future for real estate in the new economy? References Index