Provides an introduction to patient counseling for pharmacy students and practicing pharmacists. This book outlines various ways of incorporating effective patient counseling into pharmacy practice and gives specific recommendations for developing strong counseling techniques. It includes suggested patient counseling dialogues and sample forms.

"Pharmacists Talking with Patients, Second Edition" is a complete introduction to patient counseling for pharmacy students and practicing pharmacists. In an easy-to-understand style that's a pleasure to read, the author outlines various ways of incorporating effective patient counseling into pharmacy practice and gives specific recommendations for developing strong counseling techniques. Appendices contain suggested patient counseling dialogues and sample forms. This edition includes new cartoons and photographs to make learning fun, case studies, summary tables, and reflective critical thinking questions. New and expanded topics include the therapeutic alliance between health professionals and patients, collaborative working relationships between pharmacists and physicians, and cultural and literacy issues.

Introduction

Role of Patient Counseling in Pharmacy

The Definition and Goals of Patient Counseling in Pharmacy

Understanding Patients' Needs, Wishes and Preferences

Helping Patients with Adherence and Decision-Making

The Counseling Session

Information Provision and Educational Methods and Resources

Human Interactions and Counseling Skills in Pharmacy

Tailoring Counseling to Meet Individual Patient Needs and Overcome Challenges

Developing Optimal Counseling Involvement

Appendix A: Suggested Patient Counseling Dialogues

Appendix B: Forms to Assist in Information Gathering