Drawing on the archives of Bell Canada in Montreal, this study analyzes the development of the telephone system in Canada, particularly in Ontario and Quebec, from 1878 to 1920. It provides insight into the effect of new commmunication technology and its impact on social and cultural practices.

She also examines the impact of this new technology on women and the labour process and on women's social and cultural practices. Her study not only provides an understanding of a particular period, but also insight into the effect of new communication technology on social structure.