Successful mentoring and coaching is a means of individual development for all levels of staff which covers a whole range of development needs. This guide provides a practical "tool box" approach to the subject.

Successful mentoring and coaching is a powerful means of individual development for all levels of staff which covers a whole range of development needs. The benefit of this approach are learning based on individual requirements, a 'can do' learning environment and much more. However, to be successful it requires: clear objectives, support from senior management and a manageable plan of action. This is an essential guide to providing you with a comprehensive and practical 'tool box' approach. Contents include:
*The skills and roles involved
*Who will benefit from this approach
*Mentoring and coaching, the organisational issues
*How leaders learn to mentor and coach
*Developing a coaching programme
*Training issues for mentoring and coaching Plus checklists, tips and practical advice throughout.

Foreword
1 An introduction *What is coaching? What is mentoring? *Why are mentoring and coaching leadership skills? *Coaching and mentoring roles in the development *repertoire *What's so special about coaching and mentoring? *For whom is coaching and/or mentoring appropriate? *Who will benefit from either a coaching programme *or mentoring? *What topics can be covered by coaching? *What experiences can be covered by mentoring? *What mentoring and coaching can and can't do *The objectives of this book 2 Coaching and mentoring - the organisational issues *Why organisations need coaching and mentoring processes *Coaching and mentoring: goal-related development *initiatives *The training and development implications of coaching *and mentoring *From managers into leaders, the coaching and mentoring *role in the organisational context *Equal opportunities and coaching/mentoring *Creating a learning organisation *For whom in the organisation? *Who is responsible and who does what? *Winning commitment *Organisational leadership in the community 3 The leadership role *'Leaders are people who make a significant difference'*how coaching and mentoring support that process*Mentoring in action *Coaching in action *Leaders learning to coach and mentor and developing *the skills *Bringing a coaching and mentoring philosophy to your team *Managing the coaching and mentoring processes *Why be a coach or a mentor? *Why use coaching and mentoring in the development plan? 4 A coaching programme *The briefing *Discussing and setting the objectives, standards and *assessment/evaluation criteria/process *Creating a programme *The role of the coaching mentor *Establishing the ground-rules *A check-list of essential activities in a coaching programme *Some comments from a coaching delegate 5 Training the trainer: to be a coach or a mentor *The selection criteria and selection process for becoming a coach or mentor *The training issues for coaching and mentoring *Developing training programmes for coaches and mentors *Sample training the coach/mentor programme *Evaluation processes *Support for new coaches and mentors