Presents a comprehensive intervention model and illustrates its application by lawyers, policy offers, clergy, nurses, emergency room workers, telephone counselors, school personnel, mental health counselors, and supervisors in work settings. Annotation copyright Book News, Inc. Portland, Or.

I. Theoretical Considerations

1. Introduction

2. Crisis Theory: A General Framework

3. Developmental Life Crises

4. Situational Life Crisis
II. Intervention Strategies

5. A Comprehensive Model for Crisis Intervention

6. First-Order Intervention: Psychological First Aid

7. Psychological First Aid: Case Examples

8. Second-Order Intervention: Multimodal Crisis Therapy

9. Multimodal Crisis Therapy: Case Examples
III. Service Delivery Systems

10. Crisis Intervention by Clergy

11. Crisis Intervention by Attorneys and Legal Assistants

12. Crisis Intervention by Police

13. Crisis Intervention by Health Professionals

14. Crisis Intervention in Hospital Emergency Rooms

15. Crisis Intervention with the Chronically Mentally Ill

16. Crisis Intervention by Telephone

17. Crisis Intervention in the Schools

18. Crisis Intervention on the Job/in the Office
IV. Training and Research

19. Training I: Psychological First Aid

20. Training II: Crisis Therapy

21. A Model for Crisis Intervention Research