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A Signpost to Excellence in Quality and Productivity
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- Book Details
In the industrialized world, it is widely accepted that a free market leads to greater efficiency in terms of productivity and cost. But how can competition be introduced into situations where for example alternative suppliers cannot be used? Benchmarking provides an effective substitute for competition.
The authors identify three categories of benchmarking: Internal: between units of an organization External: between competitors Functional: equivalent operations in different organizations To set up your own project, the book provides a step--by--step guide through the following essential stages: Deciding what to benchmark Identifying benchmarking partners Gathering and analyzing information Implementing for effect This is a must have book for any organization embarking on the Benchmarking process.
|Publisher||John Wiley & Sons Ltd|
|Published in||United Kingdom|
Aspects and Categories of Benchmarking.
Implementation of Benchmarking.
Stage 1: Decide What to Benchmark.
Stage 2: Identify Benchmarking Partners.
Stage 3: Gather Information.
Stage 4: Analyze.
Stage 5: Implement for Effect.
From Benchmarking to Benchlearning.