A collection of papers that address the tension between what researchers can deliver, what they define as reputable knowledge, and what library practitioners need to know "to get the job done".

", especially if those who are minority women. These papers, taken together, raise the issues of how well we understand, researchers and practitioners alike, the institutions we study, manage and work within. What we in the profession often regard as common sense and "good practice" may not really be either. In short, these papers point to a number of issues, ones we often do not even acknowledge, that researchers need to help practitioners address if science is to make a difference in how librarians understand and manage the institutions they work within.

Introduction. (J.M. Nyce). Collection Evaluation: A Reconsideration. (C.B. Osburn).
An Analysis of Library Web Sites at Colleges and Universities Serving Distance Education Students. (O.L. Jurkowski). Distance Education Students' Perceptions of Library Support Services: Mississippi Public Community and Junior Colleges. (P. Kindja Ladner). Organizational Sensemaking as a Theoretical Framework for the Study of Library Leadership. (T. Lynn Fulton). Understanding the Role of Values in Library Design. (L. Pavlovsky).
Marketing: a New Way of Doing Business in Academic Libraries. (M. Cox Norris). How Can Academic Librarians Create Value? (M.L. Weinberg et al.). Career Patterns of African American Women Academic Library Administrators. (B. Simpson Darden, B. Turock).
About the Authors.