Accounts Receivable Management Best Practices

Praise for Accounts Receivable Management Best Practices "An excellent reference tool on how to manage the accounts receivable process for any company. The use of real-life examples makes the concepts easy to understand. I recommend the book to anyone who wants to improve cash flow and reduce bad debt loss. " --Michael E.

This is not written in theory, but from practice' - Milt Dardis, Collection Consultant, Dardis & Associates.

Preface.

Chapter 1: Introduction.

Why Is Receivables Management Important?

If It Was Easy, Everyone Would Do It (Well).

Influences Outside the Control of the Responsible Manager.

Conflicting Priorities.

Chapter 2: Receivables Antecedents.

Quotation.

Contract Administration.

Pricing Administration.

Credit Controls.

Order Processing.

Invoicing.

Chapter 3: Receivables Asset Management.

Introduction.

Portfolio Strategy.

Collection Process.

Special Collection Efforts.

Deductions Processing.

Late Payment Fees and Prompt Payment Discounts.

Dispute Management.

Account Maintenance.

Payment Processing.

Chapter 4: Technology.

Overview.

Receivables Applications.

Best Practices.

Cost versus Benefit.

Key Points.

Chapter 5: Organizational Structure.

Overview.

Best Practices.

Key Points.

Chapter 6 Metrics, Reporting, and Incentives.

Overview.

"Reporting-Driven Downward Spiral".

Best Practices.

Incentives.

Incentives Best Practices.

Key Points.

Chapter 7: Acquisition Integrations and ERP Implementations.

Overview.

Best Practices.

Key Points.

Chapter 8: Outsourcing.

Overview.

Best Practices.

Key Points.

Chapter 9: Selected Topics.

Introduction.

Policy and Procedures.

Internal Controls.

Financing of the Receivables Asset.

Payment Term Changes.

Appendix: Receivables Management Success Stories.

Index.