21st Century Diplomacy
A Practitioner's Guide

Text that focuses on the contemporary practice of diplomacy, looking at how states deal with each other and analyzing elements of change.

In the 21st century, new kinds of challenges resulting from interdependence among states and globalization have had a determining impact of the conduct of diplomacy. Diplomacy has become multifaceted, pluri-directional, volatile and intensive, due to the increased complexity in terms of actors, dialogues subjects, modes of communication, and plurality of objectives. This unique text, written by a leading scholar and Foreign Service expert, examines all such factors to provide the definitive guide to diplomacy as it is practiced today. With a multitude of examples from around the world, including the US, UK, EU, Africa, Asia, and Latin America, the book covers the spectrum of diplomacy practice, including regional diplomacy, diplomacy of small states, performance management, handling of decisions and crisis, use of information technology, and reform in foreign ministries. Also included are chapters on craft skills and practical exercises. 21st Century Diplomacy will be essential to anyone learning diplomacy, and will also support courses in international relations, foreign policy, and intercultural communication.

Introduction
PART I. THE INTERNATIONAL ENVIRONMENT 1. Globalized Diplomacy 2. Regional Diplomacy 3. The Diplomacy of Small States 4. Public Diplomacy and the Country Brand 5. Diaspora Diplomacy
PART II. INSTITUTIONS AND PROCESSES 6.
Foreign Ministries: Change and Reform 7. The Re-Invented Embassy 8. The Decision Process, Crisis and Risk Management 9. Improving Performance, Delivering Value 10.
Information and Communication Technology in Diplomacy 11. The New Consular Diplomacy 12. Protocol in International Affairs
PART III. CRAFT SKILLS 13. Professional Attributes
14. The Spoken Art and Advocacy 15. Writing Skills
16. Drafting Resolutions 17. Records of Discussion 18. Representational Entertainment 19. Training Exercises 20.
Concluding Observations
Bibliography Index